Terms of Service
These Terms govern access to and use of laundryai.website, including related app features, accounts, and paid services.
1. Provider and contact
Provider: laundryai.website, Gesellschaft mit beschränkter Haftung, Technoparkstrasse 1, 8005 Zürich, Schweiz. Email: [email protected]. Phone: +41 993 095 3931. Commercial communications must be identifiable and provider details must remain directly accessible under Federal Act against Unfair Competition (UCA; SR 241), Art. 3 para. 1 let. s UCA.
2. Service scope
The website and app may provide laundry guidance, fabric recognition, detergent suggestions, cycle support, and related information. Recommendations are informational only. Results may depend on device quality, camera conditions, garment labels, user input, machine type, local water conditions, and plan features.
3. Accounts and acceptable use
You must provide accurate information, keep credentials confidential, and use the service lawfully. You may not misuse the service, interfere with security, upload harmful code, infringe third-party rights, or use outputs to make deceptive product or savings claims.
4. AI recommendations and limitations
AI-based recognition and optimization can be imperfect and are not guaranteed. Do not rely on the service as a substitute for garment-care labels, manufacturer instructions, or professional advice. Any statements about savings or care outcomes must be truthful, substantiated, and not omit material limitations under Federal Act against Unfair Competition (UCA; SR 241).
5. Pricing, subscriptions, and trials
If paid plans, in-app purchases, discounts, or trials are offered, the total payable price and material conditions presented at checkout govern. Renewal terms, billing intervals, and any cancellation timing must be shown clearly in line with Price Indication Ordinance (PIO; SR 942.211) and Federal Act against Unfair Competition (UCA; SR 241).
6. Intellectual property
The service, software, branding, text, and design are protected by applicable intellectual property laws. We grant a limited, revocable, non-transferable right to use the service for its intended purpose.
7. Privacy and cookies
Personal data handling is described in the privacy notice, which should explain controller identity, purposes, recipients, cross-border disclosures, retention logic, and rights under Federal Act on Data Protection (FADP; SR 235.1) and Data Protection Ordinance (DPO; SR 235.11). Non-essential cookies or similar technologies should be offered with a real choice mechanism under FADP; SR 235.1, DPO; SR 235.11, and Federal Act against Unfair Competition (UCA; SR 241).
8. Availability and changes
Features may change, be suspended, or be unavailable due to maintenance, security, compatibility, third-party dependencies, or product updates. We may update these Terms by posting a revised version on this page.
9. Disclaimer and liability
To the extent permitted by applicable law, the service is provided on an as-available basis. We do not promise uninterrupted availability or guaranteed fabric identification, savings, or garment outcomes. Nothing in these Terms excludes liability where exclusion is not permitted by law.
10. Governing framework and consumer information
These Terms are intended for use in Switzerland. No general mandatory website ADR notice applies to an ordinary low-risk software landing page under Federal Act on Information for Consumers (SR 944.0), unless participation in a scheme is specifically stated.